Success Team

Anticipate your customers' behavior

We have created a smart health score and an early warning system to enable you to detect at a glance on which customers you should focus.
Thanks to Nalia, you will be more proactive and will be able to manage hundreds of accounts.

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Ops Team

Scale your Customer Success process

We have built dashboards that highlight your key customers' KPIs and give you an overview of your customer portfolio.
Thanks to Nalia's metrics, Customer Success teams will be more proactive managing their at-risk and to-upsell customers and you'll be able to scale your CS team.

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Maximize your revenue through your current customers

Nalia highlights your customer key KPIs and enables your Customer Success Managers to be more proactive.
By preventing churn and increasing upsells, you will maximise your revenue.

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Let's be more proactive!